Empathetic and skilled human agents to provide exceptional customer experiences.
Our dedicated human support teams offer personalized assistance, resolve complex issues, and build customer loyalty. Choose from various support levels (Tier 1, Tier 2, Technical) and languages to meet your business needs. We integrate seamlessly with your existing tools and can act as an extension of your brand.
Personalized, empathetic interactions
Complex issue resolution expertise
Increased customer loyalty and retention
Multilingual support options (English, Spanish, French, German, etc.)
Flexible support hours (24/7 or business hours)
Improved CSAT and NPS scores
Works seamlessly with Zendesk, Intercom, Freshdesk, Salesforce Service Cloud, etc.
Agents trained specifically for your brand, or cost-effective shared agent models.
Track agent productivity, customer satisfaction, FCR, AHT, and other key metrics.
Regular monitoring, call/chat reviews, and continuous coaching for agents.
Provide support via email, chat, phone, and social media.
$19/hr
per month
Custom
Custom
per month